Frequently Asked Questions
Everything you need to know about shopping with Bubs Australia
What is the standard shipping timeframe for domestic orders?
We aim to process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while express options are available for delivery within 1-3 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please note that for hygiene reasons, certain items like swimwear or intimate apparel may be subject to stricter return conditions.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services such as Afterpay and Klarna to make your shopping experience seamless.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.
Are Bubs Australia garments ethically sourced?
Sustainability and ethics are core to our brand. We partner exclusively with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials designed to last.